Returns & Exchanges
At Oxford Shop, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn garments in their original condition. Whether you need a different size or a full refund, our team is dedicated to making your shopping experience seamless and stress-free.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the unworn items with original tags attached into their original packaging or a secure mailing satchel.
Affix Shipping Label
Download and print your prepaid shipping label from the portal and attach it firmly to the outside of your package.
Drop Off and Track
Drop your parcel at any authorized postal location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing